Privacy Policy

  1. Introduction
    1.1. This Privacy Policy ("Policy") outlines how by LLC ("Provider," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("User" or "you") who access or use our Software as a Service (SAAS) property management platform ("Platform").

  2. Information We Collect
    2.1. Personal Information:

    • When you create an account, we may collect personal information such as your name, email address, phone number, and billing information.
    • When you use our Platform, we may collect additional personal information related to property management activities, including tenant information, financial data, and maintenance requests.

2.2. Usage Information:
- We may collect information about your use of the Platform, including log files, IP addresses, browser type, device information, and usage data to improve our services and ensure the Platform's security.

  1. Use of Information
    3.1. We use the collected information for the following purposes:

    • To provide and personalize our services, including property management functionalities, communication tools, and reporting.
    • To process payments and facilitate billing.
    • To communicate with you regarding service updates, notifications, and customer support.
    • To improve our Platform, develop new features, and conduct data analysis.
    • To enforce our terms of service and protect the security and integrity of our Platform.
    • To comply with legal obligations and respond to lawful requests from authorities.
  2. Data Retention
    4.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.

  3. Information Sharing and Disclosure
    5.1. We may share personal information with the following parties, only to the extent necessary to provide our services and as permitted by applicable laws:

    • Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processors and hosting providers.
    • Authorized Users: With your consent, we may share personal information with authorized users within your organization or property management team.
    • Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  4. Data Security
    6.1. We implement reasonable security measures to protect personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  5. User Rights and Choices
    7.1. You may exercise certain rights regarding your personal information, including accessing, correcting, updating, or deleting your information. Please contact us using the information provided in Section 9 to exercise your rights or for any privacy-related inquiries.

  6. Third-Party Websites and Services
    8.1. Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to such external websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.

  7. Contact Us
    9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [provide contact details].

  8. Changes to this Policy
    10.1. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on our website or through other appropriate communication channels. Your continued use of the Platform after such changes indicates your acceptance of the updated Privacy Policy.